Shipping policy
Shipping Policy
Each Paint For Your Love portrait is custom-made and hand-painted to order.
Production Time
Production time varies depending on the portrait style, size, number of subjects and current order volume. Estimated production times are provided on the relevant product page and may vary depending on the selected artwork.
Artwork Approval
Where applicable, customers will receive an artwork preview before the portrait is prepared for shipment. Production or shipping may be delayed if we are waiting for customer feedback or approval.
Shipping
We offer tracked shipping to eligible destinations worldwide. Available shipping methods and estimated delivery times are displayed at checkout.
Delivery estimates begin after the artwork has been completed and approved. Delivery times may vary depending on the destination, customs processing, public holidays and carrier delays.
Shipping Address
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if an address needs to be corrected. Once an order has shipped, we may not be able to change the delivery address.
Customs and Import Charges
International orders may be subject to customs duties, taxes or import charges imposed by the destination country. These charges, where applicable, are the customer’s responsibility.
Damaged or Lost Orders
If your portrait arrives damaged, or if tracking indicates that the shipment may be lost, please contact us at paintforyourlove@gmail.com with your order number and photographs of the packaging and artwork where applicable.
Contact
For shipping questions, contact us at paintforyourlove@gmail.com.